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FAQ

No, please feel free to show your appreciation by leaving gratuity with the front desk or your technician.

Lights will be raised and circulation pumps will begin to operate.

We ask that you use disposable briefs as personal bathing suits may affect water quality.

Yes. Each float suite is completely private and has its own shower that you can use before and after your relaxing and rejuvenating session.

We provide earplugs to prevent water from getting into your ears. As a precaution, people with inner ear disorders and perforated eardrums should not float.

Yes, flotation therapy allows your body to escape the added weight during pregnancy and take the extra pressure off your spine. It also promotes better sleep and a lovely sense of well being. At the same time, please consult your physician for his opinion.

No. Contrary to float therapy, Vichy treatments are not considered safe during pregnancy. Warm to hot water along with water pressure and any type of exfoliation and wrap are not safe for the baby.

Our premium, state of the art float pools are constructed for ease of sanitation and hygiene. The float suite pool is filtered continually between floats and is processed through 1 micron filters. Overnight all pool filtration systems are operating at full capacity to keep the Epsom solution in pristine condition. Our pools are heated to 93.5-96 F which is an inhospitable environment to pathogens. High water alkalinity provides complementary protection against viruses and bacteria. We check water chemistry between each client. High power UV lights generating ozone are also employed to kill air born pathogens. All public surfaces are sanitized after each use with disinfectants. Being monitored by Region of Waterloo Public Health, our operational standards are of a higher standard than other businesses.

Not an issue, each room is equipped with an assistance call button at the pool level. Our technician will assist you immediately.

Yes! Our large float pools allow you to float with a friend, spouse or family member. Floating is always more fun with a friend.

Unfortunately, due to health requirements, please reschedule your float to a later date when your wound is fully healed.

Our pools are maintained between 93.5 & 96 degrees Fahrenheit (34.5 C & 35.5 C) for your comfort.

Minimum age to float is 11 years old and the child must be attended by a parent or guardian.

A child 14 years and older may float with written parental consent.

Only your hairbrush and container for lenses if applicable to you. We provide you with everything else you may need & disposable slippers, briefs, shampoo, soap, robes, Q tips, and hairdryers.

Yes, only with your personal assistants.

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